At 98q, we believe gaming should always be a source of fun — never stress. Pakistan's premier online casino and betting platform is fully committed to responsible gaming practices, giving every eligible player the tools, knowledge, and support they need to keep their experience enjoyable and well within their personal limits.
98q is strictly for players aged 21 and above. Age verification is mandatory at registration.
From Karachi to Lahore, every 98q player deserves a gaming environment that is transparent, fair, and firmly focused on player wellbeing. Here is what we actively do.
Every new 98q account goes through mandatory CNIC-based age verification. No player under 21 years is permitted to register, deposit, or access any game on the platform — no exceptions.
Set daily, weekly, or monthly deposit limits directly from your 98q account dashboard. Once set, limits take effect immediately and can only be reduced right away — increases require a 24-hour cooling period.
98q prompts you with real-time session duration alerts so you always know how long you have been playing. You can set custom session time limits to help keep your gaming sessions focused and brief.
If you feel your gaming is getting out of hand, 98q offers self-exclusion periods ranging from 30 days to permanent closure. During exclusion, your account is fully locked and no marketing is sent to you.
Periodic on-screen reality checks remind you of your net win/loss position during extended sessions. This honest, real-time feedback helps you make informed decisions about whether to continue playing or take a break.
Need a short break without committing to full self-exclusion? 98q's cool-off feature lets you temporarily pause your account for 24 hours, 7 days, or 30 days — giving you breathing room to step back and reassess.
Our responsible gaming team uses advanced monitoring tools to identify patterns that may indicate problem gambling — such as rapidly increasing bet sizes, chasing losses, or very long unbroken sessions — and proactively reaches out.
Our trained responsible gaming support team is available around the clock. Whether you need guidance setting limits, understanding self-exclusion, or just want to talk, reach us any time at [email protected] — plain text, not a link.
98q puts you in charge of your own gaming experience. The following tools are available free of charge to every registered player aged 21 and above. You can access all of them directly from your account settings panel — no need to contact support to activate basic limit controls.
How to access: Log in to your 98q account → go to Account Settings → select the Responsible Gaming tab. All controls are live and take effect within minutes of being set.
Cap your daily, weekly, or monthly PKR deposits. Protecting your bankroll starts here — set a limit that matches your genuine entertainment budget.
Instant ActivationSet a maximum amount you are comfortable losing within a defined period. When the limit is reached, play is automatically paused for the remainder of that period.
RecommendedRestrict how long you can play in a single unbroken session. When your session timer runs out, you are automatically logged out until the next session window opens.
Easy SetupChoose a fixed exclusion period — 30 days, 90 days, 6 months, 1 year, or permanent. Your account is locked, bonuses are cancelled, and all marketing stops immediately.
Full ProtectionA shorter break option — pause your account for 1 to 30 days without triggering full self-exclusion. Great if you just need a quick reset after a tough session.
FlexibleRemove yourself from all promotional communications including bonus offers, SMS alerts, and email campaigns at any time, without affecting your gameplay access.
One ClickResponsible gaming at 98q means being honest with yourself. If you recognise three or more of the following patterns in your own behaviour, please reach out to our support team or use the self-exclusion tool right away.
You spend more money gambling than you originally planned, regularly exceeding the budget you set for yourself before a session.
You chase losses — betting more to try to win back money you have already lost, leading to even larger losses over time.
Gambling occupies a large portion of your thoughts throughout the day, even when you are at work, with family, or trying to sleep.
You feel restless, irritable, or anxious when you try to cut down or stop gambling, similar to withdrawal-type feelings.
You lie to family members in Lahore, Karachi, Faisalabad, or elsewhere about how much time and money you spend on gambling.
You borrow money, sell belongings, or neglect household financial responsibilities like rent or utility bills in order to gamble.
Gambling has caused significant problems in your personal relationships, your professional responsibilities, or your mental health.
You feel unable to stop or control your gambling despite multiple honest attempts to cut down on your own.
If you recognise yourself in any of the above, you are not alone — and there is no shame in asking for help. Contact 98q's responsible gaming team at [email protected] (plain text — not a link) or activate self-exclusion immediately from your account settings. You can also reach out to internationally recognised problem gambling helplines for confidential, professional support.
98q enforces a strict minimum age requirement of 21 years for all players accessing the platform. This is a non-negotiable condition of our international gaming licence and a cornerstone of our responsible gaming commitment. We use multi-layer age verification to ensure compliance from the very first registration step.
Parents and guardians in Pakistan are strongly encouraged to use parental control software to prevent underage access to online gambling platforms. If you believe a minor has registered on 98q, please report it immediately to our support team — we treat all such reports with the highest priority.
All new players must provide their valid Pakistani CNIC number at registration. The CNIC system encodes date of birth, allowing immediate automated age checking against the 21-year minimum threshold.
Our KYC team reviews uploaded identity documents for all new accounts. Accounts remain restricted to low-deposit limits until full KYC verification — including age confirmation — is successfully completed.
Even after initial verification, 98q reserves the right to request re-verification at any time. Accounts flagged for age concerns are immediately suspended pending a review, with funds held securely until the matter is resolved.
Any account found to belong to a player under 21 is permanently closed, all deposits are returned to source after verification, and the matter is escalated to our compliance team for regulatory reporting.
Understanding where the line sits helps you stay on the right side of it. 98q wants every player in Pakistan to enjoy gaming as entertainment — nothing more, nothing less.
98q is not just a gaming platform — we are a community that genuinely cares about player wellbeing. If you or someone you know needs support, the following resources are available right now.
Our dedicated responsible gaming advisors are available 24 hours a day, 7 days a week. Contact us at [email protected] — shown here as plain text only. We respond to all responsible gaming queries within 2 hours.
Request permanent or temporary self-exclusion directly through your 98q account settings or by contacting our support team. Once activated, exclusion cannot be reversed until the chosen period expires.
Internationally recognised responsible gaming bodies — such as GamCare and Gambling Therapy — offer free, confidential online counselling and support resources available to players in Pakistan.
Sometimes the most important step is simply talking. Whether it is a trusted family member in Islamabad or a professional counsellor, opening up about gambling concerns is a sign of strength, not weakness.
98q operates under an internationally recognised gaming licence that mandates responsible gaming standards. Our platform is regularly audited by our licensing authority to ensure full compliance with player protection obligations. We take these responsibilities seriously and continuously invest in improving our responsible gaming infrastructure for all players across Pakistan.
98q is Pakistan's most trusted online casino and sports betting platform — designed for players who love the thrill of the game and respect the importance of playing responsibly. Set your limits, know your boundaries, and enjoy the experience. 21+ only.